At Climb IT Agency Ltd, safeguarding your personal information is a top priority. As a dedicated digital marketing agency, we strive to uphold the highest standards of data security and privacy, ensuring that your trust in us remains well-placed.
Who We Are
Climb IT Agency Ltd is a premier digital marketing agency headquartered in the vibrant town of Cheltenham, Gloucestershire.Our registered office can be found at Formal House, 60 St George’s Place, Cheltenham, GL50 3PN.Operating under company registration number 6858052, we are here to meet your digital marketing needs while protecting your privacy every step of the way.
Key Definitions
- “You” or “Your”: Refers to individuals or businesses utilizing Climb IT Agency Ltd’s services.
- “We,” “Us,” or “Our”: Denotes Climb IT Agency Ltd.
- “Service” or “Project”: Represents any digital marketing or lead generation service provided by Climb IT Agency Ltd.
- “Website”: Refers to all websites and mobile applications owned and managed by Climb IT Agency Ltd.
- “Data Controller”: The entity responsible for deciding the purposes and methods of processing personal data, in accordance with relevant data protection laws.
Our Commitment to Data Protection
As a registered Data Controller with the Information Commissioner’s Office (ICO), Climb IT Agency Ltd ensures that your personal data is handled with utmost care and compliance with data protection legislation.
For inquiries or complaints related to data protection, please contact:
Amanda Falshaw
Business Support Director
Climb IT Agency Ltd
Formal House, 60 St. George’s Place, Cheltenham, Gloucestershire, GL50 3PN.
Email: ClimbITAgency@gmail.com
How We Collect Information
We gather and manage your data to provide our services efficiently Here’s how we gather information:
- Directly Provided Information: This includes essential details you share with us, such as your name, address, email address, and phone number.
- Website Usage Data: Our website uses cookies to enhance your browsing experience. These small files, stored on your device, allow us to recognize your preferences and optimize your interactions with our site.
- Analytical Tools: To refine our services, we may employ cookies and analytics software to collect anonymous data about website usage and performance.
Managing Your Cookie Preferences
Cookies are vital for improving your user experience on our website.If you would rather not use cookies, you have the option to disable them through your browser settings. Please be aware that turning off cookies may restrict certain features of our website.
Your Data, Our Responsibility
Climb IT Agency Ltd is committed to transparency and compliance with data protection laws. We collect and use your data solely for legitimate business purposes, ensuring your privacy is never compromised.
Stay Informed and Protected
As we continue to enhance our services, we remain dedicated to keeping your information secure and your trust intact. Explore our digital marketing expertise with confidence, knowing your privacy is in safe hands.
For more details on our policies or to discuss your data protection concerns, don’t hesitate to contact us.
How We Use Your Information
When you engage with us—whether by filling out an inquiry form or ordering a service—you enter into a contract with Climb IT Agency Ltd. To fulfill our commitments and enhance your experience, we may use your data for the following purposes:
- Service Fulfillment:
- We utilize your data to deliver the services you have requested.
- Share updates, news, and relevant information about our services.
- Marketing Communication:
- For business-to-business marketing, explicit consent is not required, but we provide simple and effective unsubscribe options.
- Our marketing efforts are always relevant, targeted, and proportional.
- Operational Needs:
- Monitor and improve our services.
- Investigate breaches of our Terms and Conditions.
- Protect our rights and ensure service continuity.
- Legal Compliance:
- Conduct credit checks and fraud investigations where legally permissible.
Disclosure of Your Information
Climb IT Agency Ltd does not sell your personal information to third parties for marketing purposes.We share data only in the following situations:
- Legal and Regulatory Requirements:
- To adhere to legal requirements, regulations, or legal processes.
- Enforcing Terms and Conditions:
- To protect the rights, property, or safety of Climb IT Agency Ltd.
- Authorized Third Parties:
- In professional capacities (e.g., auditors, regulators, or appointed data processors) under strict confidentiality and privacy agreements.
- Internal Access:
- Employees may access data to ensure seamless service delivery.
Marketing and Communications
We may contact you directly to provide service-related updates or promotional offers. Communication may include:
- Order confirmations.
- Resolving account or billing queries.
- Updates on ongoing services.
Promotional offers are shared through your dedicated Account Manager, our online portal, or our website to ensure relevance and value.
Your Rights Regarding Your Data
Data protection laws grant you various rights, such as:
- Access to Your Data:
- Request a copy of your personal information by submitting a Subject Access Request.
- All requests will be processed within 30 days.
2. Correction of Inaccuracies:
- Notify us of incorrect details to ensure our records are accurate.
3. Right to Be Forgotten:
- Request the deletion of your data.
- We will honor your request unless legal, regulatory, or accounting requirements necessitate retention.
For inquiries or complaints, contact:
Amanda Falshaw
Business Support Director
Email: amanda@ClimbITAgency.com
Third-Party Websites
This Privacy Policy applies exclusively to Climb IT Agency Ltd’s websites. If you follow links to third-party sites, please review their privacy policies, as they may differ from ours.
Policy Updates
We may revise this Privacy Policy periodically. Changes will be communicated via email, and continued use of our services constitutes acceptance of the updated terms.
Further Information
Have questions or concerns? Reach out to us, and we’ll work to address your queries promptly and effectively.
Why Choose Climb IT Agency Ltd?
With Climb IT Agency Ltd, you can trust that your data is managed with care, integrity, and compliance. Explore our expert digital marketing services with confidence, knowing your privacy is in secure hands.